Recovery Emporium
* * * * * * * * * * * *

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Toll free: 1.888.798.3496 Hours: M-F 10AM - 4PM Eastern USA Time
We ship U.S.P.S. Mail - within 24 Hours of receiving your order - M-F
*Main Shopping Page* Item quantities may be changed on the 'View Cart' page.
$ 5.00 S&H charge on all orders. Added charges for out of country or expedited orders.

RETURN links to our other websites.  > aachips.com     aamedallions.com     recoveryshop.com
bigbookdictionary.com       12n12dictionary.com
Shipping Information - USA -
We use United States Postal Service
for all shipments - excluding
OVERNIGHT rush orders.
We use UPS only for OVERNIGHT orders.
Other Countries - Click Here


Canada - Specific       Other Countries - Specific
Shipping information based on USPS rates
effective 5/12/2008
Also based on years of experience and
having shipped thousands of packages.

Frequently asked questions:    ( Click on question text link. )

When will my order ship?    How long will it take to arrive? (USA)

How much will shipping & handling cost?    How can I get it faster?


What if I don't receive my order?

 Too many words?   Click here > Shipping 'In a Nut Shell'

When will my order ship?  >

We ship within 24 hours of receiving your order - Monday through Friday -
- 10 AM to 3 PM Eastern USA time - excluding all USPS holidays.
( We Do Not use
FedEx and only use UPS
for
Overnight shipments.   No Exceptions! )
Most orders ship the same day if we receive them before 3 PM.
SHIRTS are DROP SHIPPED by the supplier - USPS PRIORITY MAIL
- usually within 3 days of the order.

CUSTOM MADE  ( RINGS ) AND ENGRAVED ITEM'S SHIPPING TIME FRAMES ARE NOTED
ON THEIR INDIVIDUAL ORDER PAGES.
How long will it take to arrive?  >


The #1 reason packages are
returned is due to wrong or insufficient
addresses provided by customers.

> How can I get it faster ?

Typically...  Regular 1st. Class small package mail takes
 from 5 to 8 working days from the time we drop the package off at the Post Office.
 It may be sooner - seldom longer.
 The US Post Office may advise differently. :-)    Best take OUR experience.  :-)
 SMALL PACKAGES CANNOT BE PROCESSED BY HIGH SPEED MACHINES AS
 REGULAR LETTER MAIL - THUS - THEY TAKE LONGER TO ARRIVE.
'MEDIA MAIL' and 'BOUND PRINTED MATTER'  - how we ship most BOOKS -
may take a few days longer.  Typically 7 to 12 working days.
What you need to know.  > > >

We have no control of the service of
The US Postal Service, UPS,
or the mail services in other countries!
We do our job and trust they'll do theirs.
It's extremely rare to have problems -
although it does happen - and as Murphy's Law
would have it - usually at the worst of times.

If your package weighs 13 ounces or more - it will automatically go USPS Priority.
USPS Priority Mail should arrive within 3 days after you place your order.
- DON'T COUNT THE DAY THE ORDER WAS PLACED. -
( EXAMPLE:  A MONDAY ORDER SHOULD ARRIVE BY THURSDAY. )
Arrival times can be influenced by many factors, such as holiday delays
and a 'glut' of mail following holidays.
Any severe weather conditions along the route is always a factor.
How much will shipping cost?


( $ 2.00 extra charge for USPS Priority mailing
if package doesn't weigh 13z. or more
which would make it go Priority automatically. )

To date - we still operate with our 'Flat Rate' $ 5.00'  Shipping & Handling Charge.
This is for all orders - of any size - no matter how small or large.  ( USA only. )
If packages weigh 13oz. or more - they mail USPS Priority mail - automatically.
( $ 2.00 extra charge for Priority shipping if package doesn't weigh enough to go Priority automatically. )
Dictionary / ies  ONLY orders - are shipped free of charge.
( IF ANY OTHER ITEMS ARE INCLUDED WITH A DICTIONARY ORDER - THE $ 5.00 S&H APPLIES. )
Any deviations or expedites are charged ACTUAL COST
- or as may be posted specifically on this page.
How can I receive my order faster?


 NEXT DAY and/or SAT. DELIVERY
 BY
UPS is NOT AVAILABLE IN ALL LOCATIONS !

 And... Saturday
UPS deliveries cost at least
$ 10.00 extra.


Thus - the smallest of packages
would cost a minimum of $ 35.00 to $ 50.00
for a Saturday delivery.

 
Contact us  if you need it by a certain date.
 REMEMBER - PLEASE DON'T HOLD US RESPONSIBLE FOR FAILURES ON THE PART
 OF THE POST OFFICE OR ANY OTHER CARRIER. WE HAVE NO CONTROL OVER THEM.

We can advise the best and least expensive method of shipment to meet your needs.
BASICALLY - THERE'S 3 OPTIONS:
1. PRIORITY MAIL ( IF IT'S NOT GOING THAT WAY ALREADY - BY WEIGHING 13 OZ. OR MORE - OR IF IT'S BOOKS )
PRIORITY MAIL IS NOT GUARANTEED - THOUGH THEY'RE VERY GOOD ABOUT GETTING IT TO YOU
WITHIN 3 DAYS OF OUR DROPPING IT OFF AT THE POST OFFICE.  ( NO GUARANTEES THOUGH )
( $ 2.00 extra charge for Priority shipping if package doesn't weigh enough to go Priority automatically. )
EXAMPLE - AN ORDER MAILED ON MONDAY MAY ARRIVE WEDNESDAY - AND RARELY LATER THAN THURSDAY.
2. USPS 'EXPRESS' MAIL - 2 DAYS GUARANTEED FROM THE TIME WE DROP IT OFF AT THE POST OFFICE.
STARTS AROUND $ 17.00 FOR LESS THAN 1 LB.
3. UPS OVERNIGHT - VERY EXPENSIVE !!! - STARTS AROUND $ 27.00 REGARDLESS OF WEIGHT .
INCREASES DRAMATICALLY WITH DISTANCE AND WEIGHT.
NO REFUNDS IF THEY FAIL.  THEY MOST ALWAYS BLAME IT ON WEATHER AND DON'T REFUND.
( WE DO NOT USE FEDEX - NOTHING PERSONAL - THEY'RE JUST TOO FAR AWAY FROM US
TO BE PRACTICAL FOR RUSH OR OVERNIGHT DELIVERIES . )

What if  I don't receive my order?


The #1 reason packages are
returned is due to wrong or insufficient
addresses provided by customers.


CONTACT US - If sufficient time has passed for your order to have arrived.
We will see if we can track the order by using our Stamps.com tracking information.
We will resolve the problem as best we can  - fast as we can -
with the least amount of hassle for our customers - as possible.
If we were given a wrong or insufficient address -
- an additional shipping charge will be required.

SHIPPING - IN A NUTSHELL

We have shipped well over 100,000 orders.


TRUST -  We will mail your order the best and least expensive way.
We work hard to save customers unnecessary shipping costs,
while still meeting their arrival time needs.

Concerned about arrival time?
CONTACT US  by phone or email - or both - regarding your concerns.
We'll provide you with information regarding time and cost.

Other Countries
Shipping Information


Canada - Specific          Other Countries - Specific

How long will it take to arrive?

Shipping information based on
USPS rates effective 5/12/2008

Also based on years of experience and
having shipped thousands of packages.
Hundreds of which have gone
to countries outside the USA.

 We DO NOT accept Checks from outside the USA
It costs a small fortune to get a US Bank to process them.
- Money Orders - MUST BE  in US Dollars. -
 Credit Card, PayPal, or Google payments only.
 The exchange rates are handled by them automatically.

 Currency Converter at > http://www.xe.com/    If you're curious.  :-)

Canada
Small Packages

When Flat Rate Priority Envelopes
are too large or not cost effective.

Flat Rate Priority Envelopes
and Boxes BELOW

 HOW TO PAY THESE RATES ?   >
 We will add an additional
 charge to your Credit Card
 or PayPal Account
 after we weigh your package
 to know the charge.

Canada - United States Postal Rates  ( Small Packet Rate )
 Any packages requiring a Box will be shipped in a Flat Rate Priority Box - Below.

Weight - Not Over ( ozs. ) Actual Price + $ 2.00 Handling Fee
1 $ 1.18  + $ 2.00 = $ 3.18
2 $ 1.42  + $ 2.00 = $ 3.42
3 $ 1.66  + $ 2.00 = $ 3.66
4 $ 1.90  + $ 2.00 = $ 3.90
5 $ 2.14  + $ 2.00 = $ 4.14
6 $ 2.38  + $ 2.00 = $ 4.38
7 $ 2.62  + $ 2.00 = $ 4.62
8 oz. ( 1/2 Pound ) $ 2.86  + $ 2.00 = $ 4.86
12 $ 3.81  + $ 2.00 = $ 5.81
16 oz. ( 1 Pound ) $ 4.76  + $ 2.00 = $ 6.76
20 $ 5.71  + $ 2.00 = $ 7.71
24 $ 6.66  + $ 2.00 = $ 8.66
28 $ 7.61  + $ 2.00 = $ 9.61
32 oz. ( 2 Pound ) $ 8.56  + $ 2.00 = $ 10.56
36 $ 9.51  + $ 2.00 = $ 11.51
Over 36 oz. -  Flat Rate Envelope or Box will be used. $ 10.46  + $ 2.00 Handling Fee = $ 12.46
Exceeds Flat Rate Priority Envelope Rates

Canada


or Mexico

It may seem complicated
the way we're achieving it
although...

We're only charging actual cost
PLUS a $ 2.00 Handling Fee.
We're currently trying to figure out
a more simple way to charge.

Out of country orders require
extra paperwork and time.


Flat Rate Boxes
Top Box - 11" x 8.5" x 5.5"
Bottom - 12” x 12” x 5-1/2”

Canada - USPS  Priority - Flat Rate -  Envelope
( Flat - lightweight cardboard -  9-1/2" x 12-1/2" ) 
( Up to 4 pounds )

By far the least costly and quick method of shipping outside the USA.
UPS, FedEx, or DHL rates are near 2 to 3 times as much!
- Up to 130 Bronze Medallions  or  480 Aluminum Medallions -
( We place items in a bubble padded envelope and then insert in these. )
CONTACT US  for help in knowing what and how much can ship in an ENVELOPE.

 $ 9.95 - Actual USPS Cost
 + our $ 2.00 Handling Fee  =  Total of  $ 11.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 6.95

Add - Priority Envelope Shipping to Canada -  $ 6.95 >

Canada - USPS  Priority -  Flat Rate -  Box
( Cardboard -  6 inches  x  8 inches  x  11 inches. )  ( Up to 20 pounds )

By far the least costly and quick method of shipping outside the USA.
UPS, FedEx, or DHL rates are near 2 to 3 times as much!

- Up to 520 Bronze Medallions  or  2400 Aluminum Medallions -
CONTACT US  for help in knowing what and how much can ship in a BOX.

 $ 23.95 - Actual USPS Cost
 + our $ 2.00 Handling Fee  =  Total of  $ 25.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 20.95

Add - Priority BOX Shipping to Canada -  $ 20.95 >

 $ 29.95 - Actual USPS Cost
 + our $ 2.00 Handling Fee  =  Total of  $ 31.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 26.95

Add - LARGE Priority BOX Shipping to Canada -  $ 26.95 >


Other Countries
Small Packages
When Flat Rate Priority Envelopes
are too large or not cost effective.

Flat Rate Priority Envelopes
and Boxes BELOW

 HOW TO PAY THESE RATES ?  >

 We will add an additional
 charge to your Credit Card
 or PayPal Account
 after we weigh your package
 to know the charge.

Most Other Countries - United States Postal Rates  ( Small Packet Rate )
 Any packages requiring a Box will be shipped in a Flat Rate Priority Box - Below.

Weight - Not Over ( ozs. ) Actual Price + $ 2.00 Handling Fee
1 $ 1.40  + $ 2.00  = $ 3.40
2 $ 2.20  + $ 2.00  = $ 4.20
3 $ 3.00  + $ 2.00  = $ 5.00
4 $ 3.80  + $ 2.00  = $ 5.80
5 $ 4.60  + $ 2.00  = $ 6.60
6 $ 5.40  + $ 2.00  = $ 7.40
7 $ 6.20  + $ 2.00  = $ 8.20
8 oz. ( 1/2 Pound ) $ 7.00  + $ 2.00  = $ 9.00
12 oz. $ 8.65  + $ 2.00  = $ 10.65
16 oz. ( 1 Pound ) $ 10.30  + $ 2.00  = $ 12.30
Over 16 oz. - Flat Rate Priority Envelope or Box will be used. $ 11.95  + $ 2.00 Handling Fee = $ 13.95
Flat Rate Priority Envelope Cost

Other Countries
served by US Postal Service

It may seem complicated
the way we're achieving it
although...

We're only charging actual cost
PLUS a $ 2.00 Handling Fee.

Out of country orders require
extra paperwork and time.
We're currently trying to figure out
a more simple way to charge.









Flat Rate Boxes
Top Box - 11" x 8.5" x 5.5"
Bottom - 12” x 12” x 5-1/2”
 

Other Countries   served by USPS Priority
 USPS  Priority - Flat Rate -  Envelope


By far
the least costly and quick method of shipping outside the USA.
UPS, FedEx, or DHL rates are near 2 to 3 times as much!

- Up to 130 Bronze Medallions  or  480 Aluminum Medallions -
( We place items in a bubble padded envelope and then insert in these. )
CONTACT US  for help in knowing what & how much can ship in an ENVELOPE.
 

 $ 11.95 - Actual USPS Cost
 + our $ 2.00 Handling Fee  =  Total of  $ 13.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 8.95

Add - Priority Envelope Shipping to Other Countries $ 8.95 >

Other Countries   served by USPS Priority
 USPS  Priority - Flat Rate -  Box

By far the least costly and quick method of shipping outside the USA.
UPS, FedEx, or DHL rates are near 2 to 3 times as much!

- Up to 520 Bronze Medallions  or  2400 Aluminum Medallions -
CONTACT US  for help in knowing what and how much can ship in a BOX.

 $ 38.95 - Actual USPS Cost
 + our $ 2.00 Handling Fee  =  Total of  $ 40.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 35.95

Add - Priority BOX - Shipping to Other Countries -  $ 35.95 >

 $ 49.95 - Actual USPS Cost  
 + our $ 2.00 Handling Fee  =  Total of  $ 51.95
MINUS the Shopping Cart's Automatic $ 5.00 charge = $ 46.95

Add - LARGE Priority BOX Shipping to Canada -  $ 46.95 >

How Long Will It Take To Arrive?  >

 Notice:
Customs  and/or  excise taxes may be
 charged by your country.


Based on our experience and the rather optimistic claims by the USPS...
PRIORITY packages should arrive within about 7 working days - or sooner.
Standard ( small packages or flats ) should arrive within about 12 working days or sooner.
It depends primarily on how far away you are - and - how many
regular airline flights arrive to your area from the USA.
It also depends on your local postal service.

More information regarding
United States Postal Service
rates and shipping costs at:
www.usps.com


Note:  Their estimated
shipping time frames
are rather optimistic.

Our ship from Zip Code is:  26103

( Parkersburg, WV )
( WV = West Virginia )
We're on the Eastern side of USA.
Surrounded by Ohio, Kentucky,
Virginia, Pennsylvania, and Maryland

We cannot influence, control, or predict  'Customs'  activities.
 Usually customers experience reasonably fast arrival of packages.
Then customs 'grabs one' and it may take 3 to 4 weeks to arrive.
Fortunately - this seems to rarely happen of late.
It was really troublesome for a few years following 9/11.

"Catch 22" - We MUST list on US customs forms a description of the enclosed items,
weight and US dollar value.  If we list items as AA or "Alcoholics Anonymous... item/s -
there's a better chance Customs will not hold up the package.
Although... many customers do not want an AA reference written on the package.

At our end of things - it's simply frustrating -
so we avoid using an AA reference on required customs forms.
Also - we must avoid using references to any precious metals or jewelry.
Even the word 'bronze' or 'aluminum' can trigger a customs investigation.

  We will not re-ship until at least 4 weeks have passed  from the date of our mailing.
( Unless our investigations and considerations suggest otherwise. )