Recovery Emporium
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HOME  Contact Us
Toll free: 1.888.798.3496 Hours: M-F 10AM - 4PM Eastern USA Time
We ship U.S.P.S. Mail - within 24 Hours of receiving your order - M-F
Privacy and Security Information
Although a relatively small online business, we utilize the same 'state of the art'
security programs and measures as the largest of online corporations.

The Americart Shopping Cart System is a 'state of the art' secure system for shoppers used by thousands of online businesses.  When you click on an 'Add to Cart' - 'View Cart'  or 'Check Out'  link or button on this website - you are only causing information pertaining to the product selected and our particular assigned website business code to be transmitted to the Americart server computer.  When you actually view your cart or check out - you are no longer on this website at all - but on the Americart SSL secure server site.

We do not receive credit card information, etc.

All credit card processing is done by encryption via Americart Shopping Cart and the various online payment system gateways. ( Authorize.net Credit Card Processing, PayPal, and Google )

We only get a copy of what you ordered with no credit card number attached.

Credit card numbers are never passed via any email arrangement - period.

Wireless ?  No Order Information whatsoever is passed by way of a Wireless connection.

We DO NOT share any credit card information or email addresses provided us regarding your order with anyone for any reason - period!
Since some of our items are drop shipped by suppliers - it is necessary to share your shipping address only with them.
They do not share or use addresses for any purpose other than to ship your order.

By credit card company regulations we are required to maintain records of transactions for up to two years - actual time required varies with each company.


Notes:  It is our understanding that most credit card fraud is as a result of lost or stolen cards being used over the internet and not as a result of the internet itself - except in cases where hackers have managed access to corporate servers - though in most cases their agenda is not to attain credit card information but to disrupt the corporate business.

There are countless trillions of bits of data being transferred worldwide every second of every day.  In order to grab a select small bit of information out of the vast busy 'pipelines' is most likely a near impossible endeavor - regardless of media hype and 'fright shows'.  ( Side note - I worked for AT&T for over 36 years and know how fiber optic "pipelines" work [ somewhat ;-)  ]   Consider 10 colors of light being interrupted billions of times per second through hair size glass fibers... - this is your voice calls - this is all the data from every bank ATM - service station - department store - hospitals - you name it - and all of the internet traffic.  Now - try not to think about it too much - it can cause headaches.  :-)


WE GUARANTEE SATISFACTION AND OFFER A FULL REFUND OR REPLACEMENT ON REQUEST
AS LONG AS THE ITEM/S  IS/ARE  RETURNED TO US WITHIN 30 DAYS OF OUR MAILING TO YOU.


A more 'formal' form:

Privacy Statement for http://www.recoveryemporium.com

The Recovery Emporium has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: http://www.recoveryemporium.com.

Our site's registration form requires users to give us contact information (like their name and email address) and financial information (like their account or credit card numbers). We use customer contact information from the registration form to send the user information about their orders only.  Financial information that is collected is used to bill the user for products and services only.

This site contains links to other sites.  http://www.recoveryemporium.com  is not responsible for the privacy practices or the content of such Web sites.


Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
( Described at the top of page. )
Our website server, shopping cart system ( Americart.com ) and the Credit Card Processing by Authorize.net is all 'state of the art' in Internet Security.   We do not store credit card numbers in any paper format.  We do not store any personal information on our website server.  All employees are informed in updated on the latest security procedures in all matters regarding customer information and website order functions.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send email to

You can visit the following URL: http://www.recoveryemporium.com

You can send mail to the following postal address:  Recovery Emporium, PO Box 3118, Parkersburg, WV 26103-3118

You can call the following telephone number:
304 - 424 - 3496  or  Toll Free  1 - 888 - 798 - 3496

Correct/Update

This site gives users the following options for changing and modifying information previously provided.
email
    visit http://www.recoveryemporium.com

Send mail to the following postal address:  
Recovery Emporium, PO Box 3118, Parkersburg, WV 26103-3118

You can call the following telephone number:
304 - 424 - 3496  or  Toll Free  1 - 888 - 798 - 3496

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

The Recovery Emporium
PO Box 3118
Parkersburg, WV 26103-3118

Use our Contact Page to gain contact information.